EON Services

We are a true "force multiplier" for Operational Excellence teams

A Wealth of Expertise At Your Disposal

EON's ecosystem of experts is strategically employed to help our clients address their unique OpEx challenges and needs.

Our ecosystem includes:

A dedicated client success team that is trained in OpEx concepts, tools, and methods; are experts in client relationship management, and provide world-class service and support for the entire client lifecycle.

'In House' Subject Matter Experts (more than two dozen) that are well-established leaders from multiple industries. Some job roles include VP of Operations, OpEx Program Managers, Mindsets & Behaviors Coaches, Centers of Excellence Leaders, Supply Chain Managers, and Plant Managers.

A Client Network of a large and growing group, representing various stages of OpEx maturity. Industries represented include food & beverage, chemicals, medical device, healthcare, distribution, state government, and others.

Managing the Client Relationship From Start to Finish

Your Client Success Team will work with you from configuring your organizational structure and creating your user accounts, to onsite engagement based on your service plan, and more.

From the first onboarding call through service plan implementation and beyond, we support our clients every step of the way.

A Year in the Life of A Typical EON Client

EON clients receive support from the best in the industry. Here is what your first year as a client would look like from a high level:

Step 1: Onboarding to EON and the development of your service plan.

Step 2: Advancing OpEx Assessment and Action Plan (Onsite)

Step 3: Onsite Engagement based on your service plan.

Step 4: Year 2 service plan development (virtual).

Deploy & Train Users

Using the service plan as a guide, the Client Success Team will help to initiate the adoption of EON within your organization.

Activities may include messaging to your user base, scheduling and performing user training, and coaching users on how to best utilize EON.

Get Started with EON

Learn more here...

Platform

Explore your options for excellence in EON.

From strategy deployment to project execution, standardization of work practices, and performance analytics, you can manage it all in one place.

Playbooks

Let our Client Success team configure a Playbook just for your company! Scalable implementation is just around the road.

Blog

We've been in the business of improvement for a long time, so we've got plenty of tips to share.

We keep our blog updated regularly with the most relevant information for you on your improvement journey. 

Want to know where our Services team could help?

Sign up for our Advancing OpEx assessment to see where your function might have gaps and a member of our team will walk you through the results.