Solutions
Leadership Development
“All the organizations we studied that are managed according to the Toyota Production System share an overarching belief that people are the most significant corporate asset and that investments in their knowledge and skills are necessary to build competitiveness.”
"Decoding the DNA of the Toyota Production System"
~ Steven Spear and H. Kent Bowen
Truly World-Class organizations have successfully empowered their employees at all levels of the organization. In other words, World-Class organizations get more discretionary effort from their people than their industry peers. We believe that employee empowerment only occurs when employees are (a) able, (b) allowed, (c) accountable, and (d) willing to take on new responsibilities and rise to new challenges.
While there are a lot of potential drivers of employee empowerment – job design, organizational design, performance management, etc. – perhaps the single most important driver involves the role of leadership. Research has shown that leaders who effectively supply fair and accurate informal feedback, clarify performance expectations, provide solutions to day-to-day challenges, and demonstrate a credible commitment to employee development get significantly better employee performance and experience much less turnover than leaders who do not perform these duties effectively. That being said, many leaders struggle in their role because they lack the knowledge and skills required to be successful. Phase 5 Group’s Leadership Development solutions are designed to close this competence gap for leaders at all levels.