Clients
SAB Miller
SABMiller’s Subsidiary in Poland Uses TRACC to Improve Manufacturing Practices;
Realizes 500% ROI and Captures Market Share.
Company Background
SAB Miller is the world’s third largest brewer, with operations in more than 
40 countries, $13 billion in revenue, and 41,000 employees.
SAB Miller-owned Kompania Piwowarska (KP) is one of the largest brewing companies in Poland. KP formed as the result of a merger in 1999 (when SAB Miller took a controlling interest), and maintains three breweries.
Situation
At the time of the merger, KP had a 19% marketshare, poor quality product packaging, an ineffective sales and distribution arm, and problems with absenteeism and lack of teamwork. SAB Miller made significant capital investments and restructured operations. Management recognized the need to make a parallel investment in manufacturing
practices, and undertook an initiative that KP calls “World-Class Manufacturing” (WCM).
Action
Beginning in September 2000, KP used the TRACC methodology and toolkits to implement best practices in areas such as 5S, visual performance measurement, teamwork, quality, and focused improvement (see chart for TRACC modules that KP implemented).
KP assigned four individuals to oversee the day-today implementation of WCM: a WCM Development Manager to oversee the transformation across its three breweries, and a WCM Implementation Coordinator at each brewery. These four individuals oversaw shop-floor training, task force team training, and speciaist workshops (e.g. Autonomous Maintenance Vision Workshops).
A Competitive Capabilities International (CCI) consultant worked with KP through October 2001, but since then KP has maintained the WCM program internally, bringing outside experts in only for audits and spot-checks.
Results
Using TRACC’s structured approach, the WCM Development Manager and Implementation Coordinators succeeded in each plant to eliminate waste, achieve excellence in quality, and reduce set-up times through total employee involvement.